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Welcome to the City of Perth

City of Perth COVID-19 Community Update

This page was last updated 1 March 2022, 11.00am

Community Services and Support

The City of Perth is committed to keeping the community safe and healthy by implementing COVID-safe measures.

The City has consistently demonstrated an innovative and responsive approach to the COVID-19 pandemic and will continue to plan and make decisions based on expert health advice from the WA Government.

COVID-19 Protocols 

Based on the latest health advice, public health and social measures are currently in place for Western Australia.

Find more information on the WA Government website.

  • City of Perth venues and facilities

    People are required to follow current WA Government public health and social measures in place when visiting the following City of Perth venues and facilities:

    • Council House
    • City of Perth Library
    • Perth Town Hall
    • Citiplace Community Centre and Citiplace Rest Centre
    • iCity Kiosk
    • Childcare Centre

    For more information, visit the WA Government website.


  • How can I get help?
    The City of Perth takes the health and safety of our community very seriously.  We are keen to promote a happy and healthy community for those who live in the area, as well as those who work in or visit the city.
      
    If in need of support, the City of Perth encourages vulnerable members of the community to follow healthy and safe practices based on current information provided by the WA Department of Health.
     
    For those that might be needing immediate support, please call the below 24/7 helplines:
      
    Lifeline: 13 11 14  
    Beyond Blue: 1800 512 348  
    Women's Domestic Violence Helpline: 9223 1188  
    Men's Domestic Violence Helpline: 9223 1199  
    Alcohol and Drug Support Line: 9442 5000  
     
    In an emergency or if someone is in immediate danger:
       
    WA Police: 000
  • What are you doing to support vulnerable community members?

    The City of Perth is consistently working in partnership with the WA Government and community services sector to address the impacts of COVID-19 on people sleeping rough in our city.

    The City is continuing to support the coordination of services both in the not-for-profit sector but also through goodwill and community groups, including the homelessness accreditation site at Moore Street. 

  • What are you doing to help keep the community safe?
    The City of Perth continues to run SafeCity services across the city to increase vigilance in the community. SafeCity Rangers provide community members with advice on crime and safety in the city, undertake reviews of premises using crime prevention best practices and advise on how to report incidents. 
     
    City of Perth Safe City Patrols operate seven days a week from 7am to 9pm across all areas of the city. The patrols are undertaken by City staff and include additional foot and vehicle patrols. In addition, the CityWatch Surveillance team monitors the vast suite of CCTV cameras 24/7/365. 
     
    Outreach services provide additional welfare support to the vulnerable, giving direction to where services and help can be found, while liaising with State-run services for persons in need.
  • What are the restrictions on City of Perth facilitated events and sponsored events when the borders open?
    Please visit wa.gov.au for the latest advice on COVID-19 restrictions.

COVID-19 and City businesses

City of Perth businesses can access trusted, up-to-date COVID-19 information through the WA Government website which has dedicated COVID-19 business tools and information for including information on proof of vaccination, COVID Safety Plans and Guidelines, SafeWA, and support for small businesses.

The Small Business Development Corporation (SBDC) has the latest information on the State Government’s financial assistance packages for businesses.

Perth Bounce Back - Stage 1

The City of Perth recognises that small business makes an enormous contribution to the vibrancy and energy of the city, and has responded to concerns from Perth City businesses about the ongoing impact of COVID-19 with a new support package.

Perth Bounce Back - Stage 1 will offer targeted support for COVID-19-impacted City businesses through three key initiatives: